An international fast fashion brand engaged Freedom People to deliver the critical staffing need for their turnaround strategy going into the busiest trading season of the year - Christmas. A recruitment drive was required to bring in a team of 25-30, new and highly competent employees on a mix of front of house and HQ based roles. This critical hiring campaign had to be completed in two weeks with all new hires starting within a maximum 4 week period from engagement of Freedom People. This meant immediately available or minimal notice periods were key - in addition to SMART skills-sets - to support the brands turnaround process.
Result: We assigned a dedicated team of three Retail Operations consultants to manage an end-to-end recruitment solution for the client. The team has strong experience and understanding working in a mix of fast fashion, premium and luxury brands whilst our department heads also have experience in launching new brands, in new markets local and internationally. We engaged a highly geared candidate identification approach and engagement process to attract over 200 high potential candidates within the first week of the project. We conducted 182 candidate assessments in week two which resulted in presenting 78 profiles to the client. Our client flew in their senior management team to help lead the Freedom People managed assessment days and this resulted in 28 new hires all starting within two weeks.
An outstanding team effort resulting in the client achieving a significant increase in revenue securing their UK presence for 2020 and beyond.
An international bank was considering the replacement of their platform for credit card delivery with an improved system offered by an outside contractor. A study was required to prepare a business case for the change, to identify the impact on operations and to determine the extent of the necessary IT modification. FreedomPeople proposed a candidate with twenty years experience in programme and project management at a level of complexity matching the task. The candidate was accustomed to acting as the liaison between IT and the business and had in the past demonstrated the ability to explain, shape and deliver projects that effected strategic change.
Result: Within one week, the client interviewed and confirmed the FreedomPeople recommendation and the candidate was promptly hired. Under the candidate's management, the platform was subjected to business and operational feasibility as well as risk assessment, leading to approval of the project by the bank executive, with a budget of £32 million. The project was subsequently accelerated and delivered within two years.
A gambling and gaming company with international reach, and backed by a major private equity investor, proposed to relocate to Gibraltar as part of a business plan intended to regain recent losses in market share. The existing IT infrastructure was to migrate off-shore, and at the same time the system was to be re-engineered to expand the company's core products. In addition, customers were to be offered the new range of betting and gaming products through on-line and mobile applications, with customers' funds consolidated into one account for all purposes or 'single wallet'. The company recognised that the programme was beyond the capacity of their management and staff, thus invited a proposal from FreedomPeople Ltd.
Result: We responded with a team of experienced specialists, available immediately and as required: Business Analysts, Project Managers, IT specialists, PMO, Marketing specialists and HR Managers. A detailed three thousand step procedure through to implementation was developed with a budget of £34 million. Delivery began on schedule with the introduction of the online casino site, followed by the migration of the online bingo site carrying 1.2 million customers. With the subsequent launch of the Sports Book site, networked into more than 1,000 betting shops across the UK, the business plan was completed on time and on budget, with the client quickly achieving customer numbers and market advantage in excess of expectations.
To increase market share, a building society were to change their operation to offer mortgages on-line, complying with financial conduct regulations as well as the current requirements of the Mortgage Market Review. The application experience was to also be as flexible as a personal interview, the treatment of customers had to be exemplary, and a decision on the loan was tasked to be reached within 24 hours. An interim team was required to design and implement the IT changes, consisting of a Programme Manager, a Business Analyst, a Compliance Technician, and a Technical Project Manager to take charge of the design of the website.
Result: Within one week we had shortlisted and placed an experienced team of four professionals with deep knowledge of both the Finance and specifically Mortgage sector and market leading CRM applications. The project was completed on time and within budget. Our specialists received outstanding references for their work.
Two regional financial services organisations were merged. Incompatible IT systems were to be migrated into a single operating structure while at the same time customer resources available on-line were to be expanded. Every precaution was to be taken against loss of data and interruption to customer service. Full compliance with industry regulations is imperative. A temporary Programme Manager at CIO level was required together with an experienced team for technical and implementation support.
Result: FreedomPeople consultants engaged with our unique network and shortlisted a team experienced in merging big data in a highly regulated Financial Services environment. The team stayed with the project through extended client requirements to successful completion of all aspects
Two retailers were to merge. The consolidated management was seeking an independent review of costs and procurement practices as the operations amalgamate. Choices were to be made between different existing suppliers, from furniture to printing, including overlapping outside professional services and conflicting store locations. Freedom People sourced the right team ready for immediate deployment: a retail Purchasing and Procurement Manager, and experienced Business Analysts.
Result: We shortlisted three Retail sector experts. These individuals were all known of by the client's board from their success in delivering turn-around and positive strategic change for renowned organisations in the Retail sector.
We met these challenges and more, by drawing on our experience and our human capital to deliver the right solution for your business.
A logistics company outgrew their distribution centre and planned to move into larger premises. At the same time the IT system was to be updated and expanded. The key requirement was to avoid any interruption to logistical delivery services which operated 24 hours per day. A senior Project Manager was required together with a Target Operating Model Specialist to design the new system, determine the migration steps and specify the hardware. An Implementation Manager was required later in the process, supported by experienced technicians to fulfil the programme.
Result: An experienced team of technical experts were placed who had completed complex IT change projects in the logistics sector. This team were able to fully understand and support the business challenges and objectives, whilst delivering the required change program on time and within budget.
A chain of frozen food outlets had been cited by the H&S Inspectorate for inadequate and inconsistent refrigeration. An urgent response was required to the crisis to avoid closures, penalties and a threat to customer health. A Solutions Architect was required the next day to design a control and monitoring system for the refrigerators that reports from the stores to head office. Support was then required from implementation experts. A Test Manager then followed to install and activate the control system.
Result: Within 24 hours, our team sourced and placed a Solutions Architect with experience in Compliance & Regulations within the Food & Beverage sector. This expert quickly resolved the immediate failures and implemented systems and procedures ensuring ongoing Regulatory Compliance. Their work enabled the client to continue trading operations with suppliers and customers with no loss of clients, supplier or product.
A large financial institution was losing control of mounting claims for overtime. No system was in place to check and assess the substantial figures involved. A Business Analyst was required to determine a process for claims, followed by a Technical Project Manager with further technical support to implement the resulting changes to the IT.
Result: We shortlisted Business Analysts with systems experience in workforce management and planning. The hired Technical Project Manager had just completed a similar project for another Financial client of FreedomPeople and seamlessly slotted in to implement the changes. All work was completed on time and within budget.
A corporate take-over and amalgamation was underway. Without notice, one of the senior managers in the target company left the business. In the middle of the difficult integration process, management did not have the time or the concentration required to make a permanent appointment to fill the empty post. A short term CEO or CTO with the right experience was required immediately, to play a key role in the successful merger process.
Result: Within 3 days, FreedomPeople provided a shortlist of experienced interim CEO/CTOs. The client's board met the candidates and said they were happy to hire anyone of three of the individuals shortlisted. They opted for a candidate who had deep experience as an interim CTO in corporate merger environments.
Our client, HQ in the North of England with a strategy to expand international sales for their bespoke and regulation approved workwear, required a highly skilled Production / Technical Manager. This specific role required a background in RTW fashion with knowledge in managing the critical path and turning around production cycles in a short period of time. They wanted someone with strong factory connections across the globe. The role streamlined the production process allowing for quicker delivery schedules, giving time for the organisation to reach new and emerging markets within an extremely short time frame.
Result: Due to the specific skill-set required and the location of the role, a two-fold candidate sourcing approach was conducted, engaging head-hunting into specific target organisations and network referrals across our extensive Production & Technical candidate database. The team delivered a shortlist of five candidates within six working days, consisting of both Local & Regional talent – Within Workwear & RTW to allow for comparison within 1st round client interviews. Two candidates progressed to 2nd stage interview with the offer being accepted by the preferred candidate within three weeks of engaging the role with Freedom People. Within six months’ of the candidate starting and the MD now able to concentrate on business development, the client reported new sales in three European and one Asia Pacific country.